AI-Powered Emergency Staffing System
A multi-agent AI system processes emergency staffing requests rapidly through parallel agent collaboration. The system automatically matches workers based on certifications, performance history, and location while simultaneously verifying compliance, calculating optimal routes, and sending multilingual notificationsβachieving faster processing with higher match quality.
Problem Statement
The challenge addressed
Solution Architecture
AI orchestration approach
AI Emergency Staffing Dashboard - Real-time KPIs, 10-agent fleet status, demand forecaster, and AI insights with alerts
Create Emergency Staffing Request - Client info, job requirements, certification selection, and cost estimation
AI Agent Orchestration Timeline - Multi-agent collaboration with tool invocations, live telemetry, and token metrics
AI-Recommended Candidates - Weighted scoring breakdown, ranked profiles with skill scores, and match explanations
AI Agents
Specialized autonomous agents working in coordination
Master Orchestrator
Complex workflows require centralized coordination to decompose tasks, route them to appropriate specialists, handle exceptions, and synthesize results from multiple agents into coherent outputs.
Core Logic
Powered by GPT-4 Turbo, the Orchestrator parses incoming requests, determines optimal task distribution across specialist agents, manages inter-agent dependencies, and synthesizes final recommendations. It maintains workflow state, handles escalations, and ensures all agents contribute to the final decision within time constraints.
Compliance Guardian
Manual verification of driver licenses, Code 95 certifications, ADR qualifications, and EU driving hour compliance is time-consuming and error-prone, risking regulatory violations and penalties.
Core Logic
Using GPT-4 combined with a custom rules engine, this agent validates certifications against RDW and CBR databases, checks EU Regulation 561/2006 driving hour limits, verifies rest period compliance, and validates insurance coverage. It performs comprehensive compliance checks per worker with high accuracy.
Match Intelligence
Finding the optimal worker for an assignment requires evaluating dozens of factors including certifications, performance history, client preferences, travel distance, and availabilityβa complex multi-criteria optimization problem.
Core Logic
Employing GPT-4 with a machine learning ensemble, this agent scores workers using weighted criteria: Certifications (40%), Performance History (25%), Travel Distance (20%), and Preferences (15%). It generates detailed match breakdowns with AI reasoning explanations and ranks candidates by overall suitability.
Route Optimizer
Calculating accurate travel times and optimal routes requires real-time traffic analysis, weather consideration, and knowledge of driver constraints like mandated rest stops.
Core Logic
Integrating GPT-3.5 with Maps APIs, this agent geocodes locations, fetches live traffic data, calculates optimal routes using Dijkstra's algorithm with traffic-weighted edges, and provides accurate ETAs with buffer time for parking and check-in. It suggests alternative routes during congestion.
Multilingual Messenger
The workforce spans 6+ nationalities with varying language preferences, requiring personalized communications that workers actually read and respond to quickly during urgent staffing situations.
Core Logic
Using GPT-4 Multilingual, this agent generates personalized notifications in the worker's preferred language, optimizes delivery channels (SMS, push, email), tracks message delivery, and handles response processing. It achieves high response rates through contextual personalization.
Risk Analyzer
Operational, compliance, and business risks are interconnected and require holistic assessment to avoid costly incidents, regulatory violations, or client dissatisfaction.
Core Logic
Powered by GPT-4 with a specialized risk model, this agent performs multi-criteria decision analysis (MCDA), detects anomalies in worker patterns, generates predictive alerts for potential issues, and suggests specific mitigation actions. It provides risk scores with confidence levels and historical context.
Weather Intelligence
Weather conditions significantly impact logistics operations, affecting travel times, driver safety, and delivery schedules, but are often overlooked in staffing decisions.
Core Logic
Using GPT-3.5 with weather API integrations, this agent monitors real-time conditions, assesses route safety, predicts delays based on precipitation and visibility, tracks storms affecting planned routes, and adjusts travel time estimates accordingly. It provides severity ratings and specific recommendations.
Demand Forecaster
Reactive staffing leads to unfilled shifts and emergency premium costs. Proactive planning requires predicting demand patterns based on historical data, seasonality, and external factors.
Core Logic
Employing XGBoost and Prophet ML models, this agent analyzes historical request patterns, correlates with external factors (day of week, season, weather, events), and generates hourly/daily demand forecasts. It identifies potential capacity gaps and recommends preemptive worker scheduling.
Document Verifier
Fraudulent or expired documents pose significant compliance and safety risks, but manual verification is slow and inconsistent.
Core Logic
Using Claude 3.5 Vision with OCR, this agent processes uploaded documents, verifies authenticity through visual analysis and cross-referencing, monitors expiry dates, detects potential fraud indicators, and maintains verification audit trails with high accuracy in document validation.
Learning Engine
AI matching quality degrades without continuous learning from outcomes. Manual model updates are infrequent and don't capture real-world performance signals.
Core Logic
Powered by GPT-4 with reinforcement learning, this agent analyzes assignment outcomes, identifies successful matching patterns, detects areas for improvement, conducts A/B testing of matching strategies, and continuously optimizes model weights based on client satisfaction and worker performance data.
Worker Overview
Technical specifications, architecture, and interface preview
System Overview
Technical documentation
Tech Stack
7 technologies
Architecture Diagram
System flow visualization