AI-Powered At-Risk Learner Identification & Intervention Platform
The Agentic Learner Recovery System deploys 8 specialized AI agents that work collaboratively through a 5-step campaign workflow: Configuration, Orchestration, Human Review (HITL), Execution, and Results. The system uses predictive ML models to identify at-risk learners before they drop out, designs personalized interventions based on learner profiles and historical success patterns, applies comprehensive guardrails (PII protection, bias detection, budget limits), enables human oversight for critical decisions, executes multi-channel interventions (email, in-app, Slack, manager alerts), and measures outcomes with detailed analytics.
Problem Statement
The challenge addressed
Solution Architecture
AI orchestration approach
Campaign Configuration - Target criteria setup with risk level filters, completion probability thresholds, and inactivity day parameters
Agent Orchestration - Real-time risk prediction showing 8 active agents, reasoning chains, memory architecture, and cost tracking dashboard
Human-in-the-Loop Review - AI-generated intervention recommendations with learner profiles, SHAP explainability analysis, and approval workflow
Campaign Results - Recovery metrics dashboard showing success rate, ROI, key highlights, and critical findings for intervention optimization
AI Agents
Specialized autonomous agents working in coordination
Campaign Workflow & Agent Coordination Manager
Complex intervention campaigns require coordinating multiple AI agents, managing stateful workflows, and ensuring all steps complete successfully with proper handoffs.
Core Logic
Manages the end-to-end campaign workflow through 5 phases: initialization, data analysis, risk prediction, strategy design, safety validation, and recommendation generation. Delegates tasks to specialized agents with context, monitors progress, handles errors, aggregates outputs, and manages transitions between workflow steps. Tracks comprehensive system metrics including tokens, cost, latency, throughput, and autonomous decisions. Maintains workflow state allowing pause/resume and step navigation.
Learner Data Pattern Recognition Specialist
Raw learner data from LMS systems needs to be analyzed to identify patterns, anomalies, and cohort behaviors that indicate risk.
Core Logic
Queries learner databases to retrieve profiles matching target criteria, analyzes engagement metrics (login frequency, time on platform, content interactions), compares learners against peer cohorts, identifies common patterns (quiz failure spiral, weekend dropout, manager pressure), retrieves historical success patterns from episodic memory, and provides context for downstream agents. Capabilities include pattern recognition, anomaly detection, trend analysis, and cohort comparison.
ML-Powered Completion & Churn Prediction Engine
Identifying which learners are truly at-risk requires sophisticated predictive modeling, not just simple rule-based thresholds.
Core Logic
Extracts multi-dimensional feature vectors (progress velocity, engagement trend, quiz performance, time on platform), applies logistic regression models calibrated on millions of learner journeys for completion probability prediction, uses Kaplan-Meier survival analysis for churn prediction over configurable horizons (e.g., 30-day), provides confidence scores and uncertainty estimates, and identifies learners matching high-risk patterns. Model confidence typically exceeds 94% with continuous calibration.
Personalized Intervention Design & Optimization Agent
Effective interventions must be personalized to the learner's situation, preferences, and historical response patterns - generic messages fail.
Core Logic
Designs personalized interventions by selecting optimal strategy type (personalized email, manager alert, content recommendation, in-app notification, peer connection, schedule adjustment, support call), generating personalized message content using learner context (name, course, progress, stuck module), optimizing channel selection based on historical response rates, predicting effectiveness (open rate, response rate, recovery probability), and scheduling interventions for optimal engagement windows. Applies learned patterns from 847+ historical intervention episodes.
Guardrails & Policy Enforcement Specialist
AI-generated interventions carry risks of privacy violations, biased treatment, inappropriate content, and excessive contact that must be prevented.
Core Logic
Enforces comprehensive guardrails including PII detection (scanning messages for unauthorized personal data with high sensitivity), bias detection (ensuring intervention distribution is proportional across demographics), content moderation (toxicity filtering for appropriate tone), budget validation (checking costs against daily/per-learner limits), rate limiting (enforcing maximum contact frequency), and confidentiality checks. All checks are logged with pass/warning/blocked status, severity levels, and detailed explanations. Violations block recommendations from proceeding to human review.
Agent Knowledge & Context Orchestration Specialist
Agents need access to relevant historical knowledge, successful patterns, and contextual information to make optimal decisions.
Core Logic
Manages four-tier memory architecture: Working Memory (current context, scratchpad, active goals, recent decisions), Episodic Memory (past interventions with outcomes, learner interactions, success/failure patterns), Semantic Memory (domain knowledge, learner profiles, content embeddings, intervention strategies), and Procedural Memory (learned behaviors, optimized workflows, personalization models). Provides vector search for semantic retrieval, pattern matching for historical precedents, and context building for agents. Enables knowledge transfer between agents during collaboration.
Live Insights & Autonomous Decision Engine
Static analysis misses emerging opportunities and risks - the system needs real-time intelligence and the ability to act autonomously within guardrails.
Core Logic
Monitors real-time signals including market trends (technology, methodology, compliance, skills demand with impact scores), industry benchmarks (completion rates, engagement scores, retention rates, satisfaction, ROI with percentile rankings), competitor insights (personalization, mobile learning, social learning gaps), learner sentiment analysis (overall sentiment, emotion breakdown, topic analysis), and generates predictive alerts (risk, opportunity, anomaly, milestone types) with confidence scores and suggested actions. Supports autonomous action execution (auto-intervention, escalation, resource allocation, schedule optimization) with human override capabilities.
Time-Series Forecasting & Cohort Analytics Specialist
Organizations need to anticipate future learner outcomes, capacity needs, and seasonal patterns to proactively manage resources and interventions.
Core Logic
Generates multi-scenario forecasts (optimistic, baseline, pessimistic) with probability distributions and driver analysis, projects risk trends with mitigation impact estimates, predicts capacity utilization with peak dates and resource recommendations, performs cohort analysis (by enrollment cohort, department, program) with performance-vs-benchmark comparisons and predicted outcomes, and identifies seasonal patterns (end-of-quarter surge, holiday slowdown) with actionable recommendations. Supports configurable forecast horizons and confidence thresholds.
Worker Overview
Technical specifications, architecture, and interface preview
System Overview
Technical documentation
Tech Stack
12 technologies
Architecture Diagram
System flow visualization