Smart Anomaly Investigation & Resolution Digital Worker
This digital worker deploys a coordinated multi-agent AI system that orchestrates 14 specialized agents working in parallel to investigate anomalies in real-time. The system ingests live IoT sensor data via LoRaWAN and M-Bus networks, applies ML-based anomaly detection, performs root cause analysis using RAG-powered historical case matching, generates cost-optimized solutions with ROI calculations, ensures regulatory compliance (HeizKVO, EED), and automates tenant communicationโreducing investigation time from days to minutes with 94%+ confidence levels.
Problem Statement
The challenge addressed
Solution Architecture
AI orchestration approach
AI Agentic Workflow dashboard with scenario selection for anomaly types, live IoT sensor data showing consumption deviation, input configuration, and 14-agent pipeline visualization.
Multi-Agent Orchestration Monitor displaying 6-stage workflow progress, real-time agent reasoning chain with observation-thought-action-result steps, and live anomaly detector processing.
Human-in-the-Loop Review interface showing AI analysis summary with 94% confidence, root cause diagnosis, agent contributions, and recommended repair with ROI calculations.
AI Workflow Results and ESG Impact Analysis showing successful resolution with 13 agents, 38 tools executed in 5 minutes, critical findings, and execution summary.
AI Agents
Specialized autonomous agents working in coordination
Orchestrator Agent
Complex anomaly investigations require coordinated execution of multiple specialized tasks with proper sequencing, dependency management, and result synthesis. Without central coordination, agent outputs may conflict or miss critical correlations.
Core Logic
Coordinates the entire investigation workflow using Claude 3 Opus with temperature 0.3 for deterministic orchestration. Validates input data, determines appropriate agent pipeline routing, manages parallel and sequential agent execution, monitors progress across 6 workflow stages, synthesizes findings from all agents into unified recommendations, and generates comprehensive audit trails with distributed tracing (traceId, spanId).
IoT Monitor Agent
Anomaly investigations can be derailed by unreliable sensor data. Without validating IoT network health and data quality, downstream agents may produce incorrect diagnoses based on faulty readings or communication failures.
Core Logic
Scans the IoT sensor network to validate device status and data quality using real-time polling via LoRaWAN and M-Bus protocols. Monitors 192+ devices, checks battery levels and signal strength (RSSI, SNR), validates firmware versions, detects tamper alerts, and confirms data quality scores. Reports network health at 98% uptime with 94% signal quality, providing confidence that sensor readings are accurate.
Data Analyst Agent
Raw consumption data requires sophisticated statistical analysis to identify meaningful patterns and deviations. Manual analysis of 24-hour rolling averages, 7-day baselines, and z-score calculations is time-consuming and error-prone.
Core Logic
Analyzes consumption data using Claude 3.5 Sonnet with vector store search for pattern matching. Computes statistical baselines using 7-day rolling averages, performs z-score analysis to quantify deviations (e.g., 4.7 standard deviations), identifies flow signatures matching continuous leak patterns, and calculates deviation percentages (e.g., +221% above baseline). Achieves 94% confidence through multi-source evidence correlation.
Anomaly Detector Agent
Distinguishing between normal usage variations and genuine anomalies requires sophisticated ML models that can account for seasonal patterns, occupancy data, and historical baselines while avoiding false positives.
Core Logic
Runs pre-trained ML anomaly detection models (v3.2.1) with configurable thresholds (default 0.75). Classifies anomalies by type (MECHANICAL_LEAK, BEHAVIORAL, SEASONAL) with probability scores (e.g., 94%). Cross-references with seasonal patterns and occupancy data from feature stores. Distinguishes between behavioral and mechanical anomalies through flow pattern signature analysis.
Predictive Analyst Agent
Reactive maintenance approaches address problems only after they cause damage. Property managers need advance warning of potential failures and degradation patterns to schedule preventive maintenance and avoid emergency repairs.
Core Logic
Loads historical consumption patterns and equipment health data to run LSTM-based forecasting models. Generates 30-day consumption forecasts with 91% confidence intervals, predicts failure probabilities (e.g., 78% water leak probability), estimates time-to-failure windows (e.g., 3-day escalation window), and calculates cost-of-inaction metrics. Uses model version v2.3.1 for maintenance scheduling recommendations.
Weather Analyst Agent
Consumption patterns are heavily influenced by weather conditions. Without weather correlation analysis, anomaly detection may incorrectly flag normal weather-driven consumption changes as faults.
Core Logic
Fetches historical and forecast weather data from meteorological APIs. Calculates heating degree days (HDD) and cooling degree days (CDD), correlates weather patterns with consumption data using statistical models, and determines weather impact percentages (e.g., +8% heating demand due to cold front). Distinguishes weather-related consumption increases from mechanical faults through correlation coefficients (e.g., 0.03 for water-weather correlation indicating independence).
Root Cause Analyzer Agent
Identifying the specific equipment, component, or condition causing an anomaly requires extensive domain expertise and access to historical maintenance records, equipment databases, and similar case histories.
Core Logic
Uses RAG-powered search across historical case databases to retrieve similar cases (e.g., 23 similar cases from vector store). Analyzes flow rate patterns to identify signature matches (e.g., 89% match to toilet flapper valve degradation). Queries equipment databases for fixture age and maintenance history, cross-validates with building pressure sensors, and determines root cause with 94% confidence supported by multiple evidence sources.
Solution Architect Agent
Generating practical, cost-effective resolution options requires real-time vendor availability, parts inventory, scheduling coordination, and cost-benefit analysisโinformation typically scattered across multiple systems.
Core Logic
Queries vendor APIs for technician availability and service costs, checks inventory systems for parts availability and pricing, calculates ROI and payback periods for multiple resolution scenarios. Generates prioritized solution options with implementation steps and risk assessments.
Cost Optimizer Agent
Choosing between immediate repair, scheduled maintenance, or capital investment requires sophisticated financial modeling considering NPV, discount rates, ongoing waste costs, and risk-adjusted returns.
Core Logic
Evaluates multiple resolution scenarios using financial models with configurable discount rates. Calculates NPV over configurable horizons, determines payback periods, computes risk-adjusted returns, and models ongoing waste costs. Recommends optimal solution based on maximum NPV and shortest risk-adjusted payback.
Compliance Checker Agent
Property management must comply with multiple regulations including tenant notification requirements, contractor licensing, insurance verification, and documentation standards. Non-compliance can result in penalties and legal exposure.
Core Logic
Queries compliance databases to check jurisdiction-specific requirements (e.g., 24-hour tenant notification, licensed contractor requirement). Verifies contractor licenses and insurance validity against regulatory databases. Validates that proposed resolutions meet all applicable regulations and documents compliance status for audit trails. Returns clear compliance status (CLEAR/WARNING/VIOLATION) with specific requirements checklist.
Sustainability Officer Agent
Organizations need to understand the environmental impact of utility anomalies and resolution options. Carbon footprint calculations require emission factors, energy source data, and alignment with sustainability targets.
Core Logic
Analyzes property carbon footprint using GHG Protocol methodology with DEFRA emission factors. Calculates CO2 savings from anomaly resolution (e.g., 24 kg CO2/year), assesses impact on energy efficiency ratings (A-G scale), and evaluates alignment with sustainability targets. Provides ESG score impact projections and green building certification implications.
ESG Reporter Agent
ESG reporting requires aggregating environmental, social, and governance metrics into standardized frameworks (GRI, SASB) for stakeholder and regulatory reporting. Manual compilation is error-prone and time-consuming.
Core Logic
Compiles ESG metrics using GRI and SASB standards, generating scores across Environmental (72/100), Social (81/100), and Governance (88/100) dimensions. Benchmarks against industry peers, tracks EU Taxonomy alignment for water efficiency criteria, and generates investor-ready sustainability disclosure content. Documents resolution impacts for quarterly and annual ESG reporting.
Regulatory Advisor Agent
EU and German energy regulations (EED, HeizKVO, GEG) impose specific requirements for metering, billing, reporting, and remote readability. Non-compliance can result in significant penalties and operational restrictions.
Core Logic
Reviews applicable regulations from compliance databases including HeizKVO (German Heating Cost Ordinance), EED (EU Energy Efficiency Directive), and local building codes. Identifies compliance requirements (e.g., 12 applicable requirements, 11 compliant, 1 pending), analyzes upcoming regulatory changes, and flags action items with deadlines (e.g., EED monthly reporting due in 30 days).
Communication Specialist Agent
Tenant communication about maintenance issues requires personalized, professional messaging that respects communication preferences, language, and maintains positive relationships while conveying necessary information.
Core Logic
Generates personalized tenant notifications using LLM with tone optimization (professional_friendly). Analyzes tenant profiles for communication preferences (EMAIL, SMS, APP, PHONE) and preferred language. Produces messages with Grade 8 readability scores, positive sentiment (0.82), and appropriate urgency levels (0.76). Creates multi-channel notification packages with backup channels for delivery confirmation.
Worker Overview
Technical specifications, architecture, and interface preview
System Overview
Technical documentation
Tech Stack
7 technologies
Architecture Diagram
System flow visualization