AI Agent AI Customer Retention Agent System Active

Data Analyst - Customer Behavior Agent

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Parent Worker AI Customer Retention Agent System

Agent ID

data-analyst

Portal Nexgile-Prescio Command

Sector Enterprise Business Intelligence & Analytics

Status

Operational

Problem Statement

The challenge addressed

Customer health metrics are spread across multiple systems—CRM, product analytics, support tickets—making it impossible to form a complete picture of account health and churn risk.

Core Logic

How the agent solves it

Equipped with **CRM Query** tool for data retrieval and **Churn Prediction** ML model for risk scoring. Analyzes engagement patterns including login frequency, feature adoption rates, NPS/CSAT trends,... Equipped with **CRM Query** tool for data retrieval and **Churn Prediction** ML model for risk scoring. Analyzes engagement patterns including login frequency, feature adoption rates, NPS/CSAT trends, and support escalation history. Generates quantified churn probability with contributing factor breakdown.

System Navigation

Explore related components

Portal

Nexgile-Prescio Command

Digital Worker

AI Customer Retention Agent System

Current Agent

Data Analyst - Customer Behavior Agent

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