Finance Back-Office Operations & Delegated Management Services

nexgile-insurserve-core

The Nexgile-InsurServe Core is an enterprise-grade digital platform designed for comprehensive insurance back-office operations management. It delivers two core service offerings: InsurServe Outsourcing for complete outsourcing services and InsurServe Platform for delegated management capabilities.

Explore Digital Workers View Capabilities

System Status

Operational

3 Digital Workers

29 AI Agents

17 + Capabilities

AI Powered

Portal ID: nexgile-insurserve-core

Platform Overview

Comprehensive enterprise solution

InsurServe Outsourcing provides full back-office operations management with guaranteed processing timeframes: Subscription & Affiliation Management (2-day processing), Arbitration Management (1-day processing), Redemption & Administrative Modifications (2-3 day processing), Death Claims Management (5-day processing), and Annuity Settlement Manageme... InsurServe Outsourcing provides full back-office operations management with guaranteed processing timeframes: Subscription & Affiliation Management (2-day processing), Arbitration Management (1-day processing), Redemption & Administrative Modifications (2-3 day processing), Death Claims Management (5-day processing), and Annuity Settlement Management (2-day processing). InsurServe Platform offers a comprehensive delegated management platform with Advanced Analytics & Reporting, Fraud Detection & Prevention, Bordereaux Management, and API Integration capabilities. The portal includes dedicated Stakeholder Portals for coverholders and brokers, along with robust Compliance & Security features and Document & Communication Management systems.

Platform Screenshots 4 images

Nexgile-InsurServe Core - Subscriptions Portal

SLA Monitoring Dashboard

Fraud Detection Dashboard - Real-time fraud monitoring and analytics

Training Modules Portal - Comprehensive learning and development interface

AI-Powered Automation

Digital Workers

Autonomous AI systems orchestrating multi-agent workflows

3 Workers

29 Agents

24/7 Uptime

Digital Worker

AI-Powered Death Claims Processing System

Traditional death claims processing takes **5+ days** with manual document review, beneficiary verification, and legal compliance checks. Human error rates reach 13%, fraud detection is limited to 78%, and processing costs average €147 per claim.

AI Agents

Claims Orchestrator Agent ACTIVE

Document Intelligence Agent ACTIVE

+ 9 more

11 Agents View Details

Digital Worker

Enterprise Insurance Fraud Detection System

Insurance fraud costs the industry **€50+ billion annually**. Manual investigation takes 5+ days per case, detection rates plateau at 85-90%, and false positives waste investigator resources at 8-12% rates.

AI Agents

Pattern Recognition Agent ACTIVE

Document Authenticity Agent ACTIVE

+ 4 more

6 Agents View Details

Digital Worker

Multi-Agent Underwriting Workflow System

Insurance underwriting involves complex multi-step evaluation of applicant eligibility, medical history, risk factors, and pricing. Manual underwriting takes days and lacks consistency.

AI Agents

Orchestrator Agent ACTIVE

Document Intelligence Agent ACTIVE

+ 10 more

12 Agents View Details

Business Overview

Platform at a Glance

Comprehensive overview of capabilities, audience, and value delivered

Enterprise Capabilities

17 core functions

Subscription & Affiliation Management - Digital intake, automated document verification, multi-step approval workflows

Arbitration Management - Fast-track processing with real-time market valuations and fund allocation

Redemption & Administrative Modifications - Tax calculations, AML checks, GDPR-compliant workflows

Death Claims Management - Sensitive handling protocols, beneficiary validation, legal compliance

Annuity Settlement Management - Payment scheduling, actuarial calculations, life verification

Advanced Analytics & Reporting - Interactive dashboards, custom report builder, operational and financial analytics

Fraud Detection & Prevention - Pattern recognition, real-time alerts, investigation management

Bordereaux Management - Multi-format data ingestion, validation, and reconciliation

API Integration - RESTful APIs for seamless client system connectivity

Coverholder Portal - Authority management, transaction submissions, limit monitoring

Broker Portal - Policy submissions, commission tracking, client management

Multi-jurisdiction regulatory compliance (France, UK, EU, GDPR)

Complete audit trail with immutable logging

Role-based access control with MFA

Centralized document repository with version control

Multi-channel notifications (email, SMS, portal)

Automated document generation with digital signatures

Target Audience

11 stakeholder groups

Insurance company executives

Operations managers

Compliance officers

Back-office processors

Coverholders

Brokers

Auditors

Organizations in savings insurance sector

Organizations in retirement insurance sector

Organizations in provident funds sector

Organizations in health insurance sector

Competitive Edge

5 key differentiators

Enterprise-grade digital platform for comprehensive back-office operations

Guaranteed processing timeframes with SLAs ranging from 1-5 days

Comprehensive platform for insurance process delegation

ISO9001 certified operational standards

Seamless client system connectivity through RESTful APIs

Value Proposition

6 key benefits

Complete outsourcing services with guaranteed processing timeframes

Delegated management capabilities for flexible operations

Fast-track arbitration processing with 1-day turnaround

Sensitive handling protocols ensuring proper death claims management

GDPR-compliant workflows for data protection

Immutable audit logging for compliance and transparency