Hospitality Property Management & Hotel Technology

nexgile-hospiva-hub

The Nexgile-Hospiva Hub is an enterprise-grade, cloud-native property management ecosystem designed to serve the global hospitality industry. This unified platform manages the complete guest lifecycle from initial booking through post-stay engagement, supporting diverse property types including luxury hotels, resorts, holiday parks, serviced apartments, and multi-property hotel groups.

Explore Digital Workers View Capabilities

System Status

Operational

3 Digital Workers

25 AI Agents

14 + Capabilities

AI Powered

Portal ID: nexgile-hospiva-hub

Platform Overview

Comprehensive enterprise solution

A comprehensive cloud-based property management platform serving over 7,000 properties across 70 countries. The system provides centralized operations through its Property Management System (PMS) featuring real-time reservation management with calendar and list views, availability grid visualization, and comprehensive guest profile management with... A comprehensive cloud-based property management platform serving over 7,000 properties across 70 countries. The system provides centralized operations through its Property Management System (PMS) featuring real-time reservation management with calendar and list views, availability grid visualization, and comprehensive guest profile management with 360-degree views. Front Desk Operations delivers streamlined check-in/check-out workflows, arrivals and departures management, intelligent room assignment boards, guest lookup functionality, service request handling, and detailed folio management with billing capabilities. The Channel Manager enables distribution optimization across 550+ integration partners including major OTAs, GDS platforms, and metasearch engines with connected channel management, rate and inventory grids, performance analytics, booking import logs, channel mapping, commission calculation, and restriction management. Revenue Management provides dynamic pricing dashboards, pricing calendars, occupancy forecasting, pace reporting, market segment analysis, and competitive rate monitoring. The Housekeeping Module includes room status boards, task assignment and prioritization, mobile status updates, maintenance reporting, inspection workflows, staff dashboards, performance metrics, lost and found management, supply inventory tracking, team communications, and deep cleaning scheduling. The Integration Ecosystem offers a marketplace with pre-built connectors, API management, and webhook configuration for seamless connection with revenue management systems, POS, smart room technology, accounting software, and CRM platforms. The platform delivers enterprise-grade security compliance including SOC 2 Type 2 and GDPR.

Platform Screenshots 4 images

Nexgile-Hospiva Hub - Reservations List View

Guest Portal Interface

Package Builder interface showing travel package creation and management tools

Scheduled Reports Dashboard

AI-Powered Automation

Digital Workers

Autonomous AI systems orchestrating multi-agent workflows

3 Workers

25 Agents

24/7 Uptime

Digital Worker

AI Revenue Optimization Digital Worker

Hotels struggle with manual revenue management processes that fail to capture real-time market dynamics, competitor movements, and demand fluctuations. Traditional approaches result in suboptimal pricing, missed revenue opportunities, and inability to respond quickly to market changes—leaving significant revenue on the table.

AI Agents

Orchestrator Agent ACTIVE

Market Intelligence Agent ACTIVE

+ 6 more

8 Agents View Details

Digital Worker

AI Guest Experience Orchestration Digital Worker

Hotels struggle to deliver personalized guest experiences at scale. Manual processes cannot effectively analyze guest profiles, predict lifetime value, generate relevant recommendations, or coordinate communications—resulting in generic experiences that fail to maximize guest satisfaction and revenue per guest.

AI Agents

Orchestrator Agent ACTIVE

Data Enrichment Agent ACTIVE

+ 8 more

10 Agents View Details

Digital Worker

Enterprise AI Operations Digital Worker

Multi-property hospitality enterprises face challenges in applying AI-driven insights consistently across portfolios. Complex operational decisions require explainable recommendations, human-in-the-loop validation, full audit trails for compliance, and enterprise-grade governance—capabilities that point solutions cannot provide.

AI Agents

Mission Orchestrator Agent ACTIVE

Data Ingestion Agent ACTIVE

+ 5 more

7 Agents View Details

Business Overview

Platform at a Glance

Comprehensive overview of capabilities, audience, and value delivered

Enterprise Capabilities

14 core functions

Property Management System (PMS) with real-time reservation management and complete guest lifecycle tracking from inquiry to post-departure

Front Desk Operations with streamlined check-in/check-out workflows and intelligent room assignment boards

Booking Engine with customer-facing direct booking interface, room search, comparison tools, and multi-step booking wizard with instant confirmation

Channel Manager with distribution optimization across 550+ integration partners including OTAs, GDS platforms, and metasearch engines

Revenue Management with dynamic pricing dashboards, occupancy forecasting, pace reporting, and competitive rate monitoring

Guest Portal enabling self-service reservations, online check-in wizards, digital room keys, service requests, messaging, express checkout, and loyalty points tracking

Housekeeping Module with room status boards, task assignment, mobile status updates, maintenance reporting, and inspection workflows

PCI DSS Level 1 compliant payment processing with transaction management, payment links, refund handling, and reconciliation dashboards

Multi-Property Enterprise management with portfolio command center, cross-property booking, and centralized guest database

Loyalty Program Management with member management, program configuration, points calculation, and tier progression tracking

Group Bookings with specialized tools for conferences and events including rooming lists, meeting room calendars, and group folios

Integration Ecosystem with marketplace, pre-built connectors, API management, and webhook configuration

Mobile-First Design with dedicated interfaces for housekeeping staff, front desk agents, and property managers

Analytics & Reporting with report catalog, custom builder, scheduled report generation, and interactive dashboards

Target Audience

10 stakeholder groups

Luxury hotels

Resorts

Holiday parks

Serviced apartments

Multi-property hotel groups

Global hospitality industry operators

Housekeeping staff

Front desk agents

Property managers

Revenue managers

Competitive Edge

9 key differentiators

Enterprise-grade, cloud-native architecture

Supports over 7,000 properties across 70 countries

550+ integration partners including major OTAs, GDS platforms, and metasearch engines

PCI DSS Level 1 compliant payment processing

SOC 2 Type 2 and GDPR security compliance

360-degree guest profile views with complete lifecycle tracking

Mobile-first design enabling real-time operations from anywhere

Unified platform managing complete guest lifecycle from booking through post-stay engagement

Seamless integration with revenue management systems, POS, smart room technology, accounting software, and CRM platforms

Value Proposition

9 key benefits

Maximizes commission-free reservations through direct booking engine

Reduces OTA dependency with comprehensive channel management

Optimizes RevPAR and ADR through dynamic pricing and competitive rate monitoring

Enables real-time operations from anywhere via mobile-first design

Supports data-driven decision making with interactive dashboards and custom reporting

Streamlines check-in/check-out workflows for improved operational efficiency

Centralizes guest database across all properties for unified guest experiences

Provides comprehensive financial reporting with reconciliation dashboards

Delivers enterprise-grade security compliance for peace of mind