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Decision Maker Agent

Combines Policy Engine rules with LLM reasoning to make final fraud decisions (APPROVE, CHALLENGE, BLOCK, ESCALATE). Evaluates alternative actions and trade-offs, determines appropriate challenge methods (SMS, email, biometric), generates customer communication messages, and ensures PCI DSS and PSD2 compliance.

Agent ID
decision-maker-agent
Sector Financial Technology - Payment Processing
Status
Operational

Problem Statement

The challenge addressed

Final fraud decisions must balance false positive costs against fraud losses while considering customer experience and regulatory requirements.

Core Logic

How the agent solves it

Combines Policy Engine rules with LLM reasoning to make final fraud decisions (APPROVE, CHALLENGE, BLOCK, ESCALATE). Evaluates alternative actions and trade-offs, determines appropriate challenge meth...

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