AI Agent Enterprise Automotive Emergency Resolution System Active

Service Center Selection Agent

View Core Logic Back to Worker

Parent Worker Enterprise Automotive Emergency Resolution System

Agent ID

service-center-selection-agent

Portal Nexgile-AudiSense Nexus

Sector Customer Service, Partner Management & Enterprise Operations

Status

Operational

Problem Statement

The challenge addressed

Matching stranded vehicles to optimal service facilities requires evaluating multiple criteria including parts availability, technician expertise, workload, and customer history—impossible to optimize...

Core Logic

How the agent solves it

Applies AHP-inspired Multi-Criteria Decision Analysis (MCDA) with 6-criteria weighted scoring: parts availability (30%), distance (20%), technician expertise (20%), slot availability (15%), customer h... Applies AHP-inspired Multi-Criteria Decision Analysis (MCDA) with 6-criteria weighted scoring: parts availability (30%), distance (20%), technician expertise (20%), slot availability (15%), customer history (10%), rating (5%). Technician scoring: `tech_score = (rating/5) × (min(exp, 15)/15)`. Tools: SERVICE_CENTER_QUERY, TECHNICIAN_LOOKUP, WORKLOAD_ANALYZER. Complexity: O(n × m), <10ms.

System Navigation

Explore related components

Portal

Nexgile-AudiSense Nexus

Digital Worker

Enterprise Automotive Emergency Resolution System

Current Agent

Service Center Selection Agent

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