Energy Utilities & Power Distribution

nexgile-voltiq-grid

The Nexgile-VoltIQ Grid is a comprehensive digital transformation platform purpose-built for the German energy sector, serving municipal utilities (Stadtwerke), regional energy suppliers (EVU), and grid operators. This integrated ecosystem addresses the complexities of Germany's energy transition (Energiewende), regulatory compliance, and evolving customer expectations.

Explore Digital Workers View Capabilities

System Status

Operational

3 Digital Workers

21 AI Agents

28 + Capabilities

AI Powered

Portal ID: nexgile-voltiq-grid

Platform Overview

Comprehensive enterprise solution

The portal provides a unified Customer 360° View combining contract management, consumption patterns, billing history, and multi-channel communication across web, mobile, email, SMS, and chatbot interfaces. Advanced customer segmentation enables personalized engagement, churn prediction, and retention campaigns. Full integration with intelligent me... The portal provides a unified Customer 360° View combining contract management, consumption patterns, billing history, and multi-channel communication across web, mobile, email, SMS, and chatbot interfaces. Advanced customer segmentation enables personalized engagement, churn prediction, and retention campaigns. Full integration with intelligent measuring systems (iMSys) and Smart Meter Gateways (SMGW) enables real-time 15-minute interval data collection. The Meter Data Management (MDM) system performs automated validation, editing, and estimation (VEE), supporting accurate billing and consumption analytics. The flexible billing engine supports multi-commodity billing (electricity, gas, water, heat) with complex tariff structures including time-of-use, demand-based, tiered, and dynamic pricing. Automated EDIFACT message processing (UTILMD, MSCONS, INVOIC) handles customer switching, meter data exchange, and settlement with grid operators. A comprehensive compliance dashboard tracks obligations under EnWG, MsbG, GPKE/WiM, and GDPR, with automated regulatory reporting and immutable audit trails. Real-time grid monitoring with SCADA integration provides visualization of transformer loading, voltage quality, and power flow. Asset lifecycle management covers inventory, preventive maintenance, and predictive analytics. Integration with EEX and EPEX SPOT enables forward market trading, balance group management, and intraday optimization. Demand and generation forecasting, risk management (VaR/CVaR), and portfolio optimization support strategic trading operations. Executive dashboards present KPIs including customer metrics, financial performance, operational efficiency, and grid reliability.

Platform Screenshots 4 images

Nexgile-VoltIQ Grid Dashboard

Nexgile-VoltIQ Grid Portal Overview

Billing and Invoices Management Interface

Marketing Leads Dashboard

AI-Powered Automation

Digital Workers

Autonomous AI systems orchestrating multi-agent workflows

3 Workers

21 Agents

24/7 Uptime

Digital Worker

Anomaly Detection & Investigation Digital Worker

Energy utilities face critical challenges in detecting and responding to meter anomalies, grid faults, and consumption irregularities. Manual investigation is slow, error-prone, and cannot scale to handle millions of data points from smart meters and SCADA systems in real-time.

AI Agents

Data Ingestion Agent ACTIVE

Anomaly Detection Agent ACTIVE

+ 4 more

6 Agents View Details

Digital Worker

AI-Powered Supplier Switching Digital Worker

German energy supplier switching (Lieferantenwechsel) involves complex regulatory processes, EDIFACT message exchanges with grid operators, and strict SLA deadlines. Manual processing is slow, error-prone, and expensive.

AI Agents

Workflow Orchestrator Agent ACTIVE

Data Validation Agent ACTIVE

+ 6 more

8 Agents View Details

Digital Worker

Grid Resilience & Operations Digital Worker

Grid operators face increasing complexity from renewable integration, distributed energy resources, and extreme weather events. Traditional SCADA systems cannot provide predictive insights or coordinate autonomous responses across multiple operational domains.

AI Agents

Grid Monitor Agent ACTIVE

Load Forecast Agent ACTIVE

+ 5 more

7 Agents View Details

Business Overview

Platform at a Glance

Comprehensive overview of capabilities, audience, and value delivered

Enterprise Capabilities

28 core functions

Customer 360° View with unified contract management, consumption patterns, and billing history

Multi-channel communication across web, mobile, email, SMS, and chatbot interfaces

Customer segmentation with churn prediction and retention campaigns

Self-service portal with 24/7 access to bills, payments, tariff comparisons, and contract management

Smart meter integration (iMSys, SMGW) with real-time 15-minute interval data collection

Meter Data Management (MDM) with automated validation, editing, and estimation (VEE)

Multi-commodity billing for electricity, gas, water, and heat

Complex tariff structures including time-of-use, demand-based, tiered, and dynamic pricing

Automated invoice generation with detailed consumption breakdowns

Integrated payment processing supporting SEPA, cards, and digital wallets

Intelligent collections management for streamlined meter-to-cash process

EDIFACT message processing (UTILMD, MSCONS, INVOIC) for market communication

Compliance dashboard tracking EnWG, MsbG, GPKE/WiM, and GDPR obligations

Automated regulatory reporting with immutable audit trails

Real-time grid monitoring with SCADA integration

Visualization of transformer loading, voltage quality, and power flow

Automated outage detection and crew dispatch optimization

Reliability metrics tracking (SAIDI/SAIFI)

Asset lifecycle management with inventory and maintenance tracking

Distributed energy resource management including solar PV, wind farms, battery storage, and EV charging (OCPP)

Virtual power plant aggregation and feed-in tariff settlement

Smart charging optimization for EV infrastructure

Energy trading integration with EEX and EPEX SPOT

Forward market trading, balance group management, and intraday optimization

Demand and generation forecasting with risk management (VaR/CVaR)

Portfolio optimization for strategic trading operations

Executive dashboards with KPIs for customer metrics, financial performance, operational efficiency, and grid reliability

Predictive analytics for churn prevention, demand forecasting, equipment failure prediction, and customer lifetime value modeling

Target Audience

5 stakeholder groups

Municipal utilities (Stadtwerke)

Regional energy suppliers (EVU)

Grid operators

Energy traders and portfolio managers

Utility customers seeking self-service access

Competitive Edge

5 key differentiators

German Market Specialization with deep regulatory compliance built-in (EnWG, MsbG, GPKE/WiM, BSI TR-03109)

Data Sovereignty through private cloud hosting ensuring GDPR compliance and data protection

Integrated Platform eliminating data silos across billing, CRM, metering, and trading

Energy Transition Ready with native support for renewables, DER, EVs, and dynamic tariffs

AI-Powered with agentic AI scenarios for supplier switching automation, intelligent document processing, and predictive maintenance

Value Proposition

9 key benefits

Streamlined meter-to-cash process through automated billing and collections

Operational excellence with reliability metrics (SAIDI/SAIFI) tracking

Active participation in the energy transition through DER and renewable integration

Customer visibility into hourly consumption patterns and appliance-level insights

Personalized energy-saving recommendations for customers

24/7 customer self-service access to bills, payments, and tariff comparisons

Comprehensive compliance with immutable audit trails for regulatory requirements

Accurate billing and consumption analytics through automated data validation

Strategic trading operations support through forecasting and portfolio optimization