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Gap Analyzer Agent

## Risk-Based Analysis Engine Queries workforce management systems to retrieve real-time shift data, calculates current coverage percentages against SLA thresholds, projects wait time impacts using historical patterns, and generates urgency scores (0-100) based on multiple weighted factors. Produces detailed gap analysis reports including affected positions, required skills, time constraints, and recommended fill strategies with confidence levels.

Agent ID
GapAnalyzerAgent
Sector Customer Experience Services / GigCX (Gig Customer Experience)
Status
Operational

Problem Statement

The challenge addressed

## Staffing Gap Assessment Determines the severity and business impact of coverage gaps, calculating SLA breach probability, financial risk exposure, and urgency scores to prioritize response efforts...

Core Logic

How the agent solves it

## Risk-Based Analysis Engine Queries workforce management systems to retrieve real-time shift data, calculates current coverage percentages against SLA thresholds, projects wait time impacts using h...

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