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Communication Director

## Multi-Channel Personalized Messaging Powered by **Claude-3-Sonnet** with NLG capabilities: - 4-step process: identification → preference analysis → generation → dispatch - Queries Passenger Profiles (234KB) for channel preferences - Uses Template Engine (67KB) for message personalization - Routes through Channel Router (12KB) for optimal delivery - Generates push notifications (168), SMS (37), emails (186) - Updates 8 stop displays with real-time information - Personalizes messages based on journey and language preferences - Uses ~1,500 tokens per communication cycle.

Agent ID
communication_director
Sector Urban Mobility & Public Transit Operations
Status
Operational

Problem Statement

The challenge addressed

## Passenger Information Gap Affected passengers need timely, personalized notifications through their preferred channels. Manual communication is slow, generic, and fails to reach passengers effecti...

Core Logic

How the agent solves it

## Multi-Channel Personalized Messaging Powered by **Claude-3-Sonnet** with NLG capabilities: - 4-step process: identification → preference analysis → generation → dispatch - Queries Passenger Profil...
Visual Output 1 screenshots

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