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UCaaS/CCaaS Specialist Agent

Validates UCaaS and CCaaS platforms using validate_ucaas_licenses tool. Compares licensed seat counts against active users, analyzes feature utilization against billed tiers, and identifies optimization opportunities.

View Core Logic Back to Worker
Parent Worker AI Invoice Analytics & Audit Digital Worker
Agent ID
ucaas-specialist
Portal Nexgile-TeleOptima Command
Sector Enterprise Technology Management
Status
Operational

Problem Statement

The challenge addressed

Unified Communications platforms bill by seat licenses and feature tiers, often resulting in unused licenses, feature overlap across platforms, and tier mismatches versus actual usage.

Core Logic

How the agent solves it

Validates UCaaS and CCaaS platforms using validate_ucaas_licenses tool. Compares licensed seat counts against active users, analyzes feature utilization against billed tiers, and identifies optimizati...

System Navigation

Explore related components

Portal

Nexgile-TeleOptima Command

Digital Worker

AI Invoice Analytics & Audit Digital Worker

Current Agent

UCaaS/CCaaS Specialist Agent

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