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Expert Router Agent

Uses collaborative filtering with matrix factorization for expert matching. Analyzes RFI requirements against expert skill profiles, current workload, and response time history.

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Parent Worker AI-Powered RFI Resolution

Agent ID

expert-router

Portal Nexgile-SiteGenius Command

Sector Government, Healthcare, and Education Infrastructure

Status

Operational

Problem Statement

The challenge addressed

RFIs often go to the wrong person or sit in queues. Matching RFI content to the right expert based on skills, availability, and workload is complex.

Core Logic

How the agent solves it

Uses collaborative filtering with matrix factorization for expert matching. Analyzes RFI requirements against expert skill profiles, current workload, and response time history. Recommends optimal exp... Uses collaborative filtering with matrix factorization for expert matching. Analyzes RFI requirements against expert skill profiles, current workload, and response time history. Recommends optimal expert assignment with estimated response time. Supports priority escalation rules and backup routing when primary experts are unavailable.

System Navigation

Explore related components

Portal

Nexgile-SiteGenius Command

Digital Worker

AI-Powered RFI Resolution

Current Agent

Expert Router Agent

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